919-285-3136
919-446-4774
lscmail@lifestagecounseling.com
Frequently Asked Questions
Payment
• What are your fees?
• What are your payment options?
• What insurance do you take?Counseling
• Do I need to register to search for an appointment?
• How do I schedule an appointment on your site?
• What are the benefits of individual counseling?
• Is counseling confidential?
• What can I expect in my first counseling session?
• How does the counseling process work?
• Is psychotherapy different from counseling?Groups
• Is group right for me?
• What are the benefits of joining a group?
• Are groups confidential?
• What can I expect at my first group meeting?
• When and were does my group meet?Accounts
• Why can't I sign in to my account?Payment
What are your fees?
#
Service
Standard Fee
Discounted Fee*
(Direct Payment)Duration
(Minutes)
1
Free Consultation
$ 0
30-60
2
Individual Counseling
$ 100
$ 65
60
3
Couple/Family Counseling
$ 125
$ 81
60-90
4
Professional Assessment
$ 150
$ 97
60-120
5
Group Counseling
$ 20
90
* We are able to provide a greater discount for services if financial circumstances warrant.
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What are your payment options?
#
Payment Option
Description
1
Direct Payment
Clients who pay directly (cash or credit card) for counseling (individual, couple, family) or professional assessment services will receive a 35% discount on our standard fee.
2
Insurance (in-network)
If we are a network (panel) provider for your insurance company, then your insurance company will determine how much you pay per session. We will help you work out the details of your particular insurance plan.
3
Insurance (out-of-network)
If we are not part of your insurance company's provider network, then you pay our standard fee, and we will provide you with the necessary documentation for reimbursement from your insurance company. We will help you work out the details of your particular insurance plan.
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What insurance do you take?
Presently, we are a network (panel) provider for the following insurance companies:
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Do I need to register to search for an appointment?
No, you do not need an account to do a search. However, if you would like to schedule an appointment, you'll need to sign up for an account. It is straightforward and completely free.
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How do I schedule an appointment on your site?
#
Step
Result
1
Click on the Schedule Appointment button in the Counseling side bar.
A list of counselors will appear with a schedule of their available dates and times.
2
Click a date and time for your appointment.
The Appointment Details form will appear.
3
Fill in the Appointment Details form. When complete, click the Book Now button at the bottom of the form.
If you do not have an account, or are not logged in, you will be prompted to create or log in to your account. If you are already logged in to your account, you will advance to the Verify Appointment form.
4
Verify that the details of your appointment are correct and then click the Make an Appointment button.
You will advance to the Completed screen and a confirmation email with the details of your appointment will be sent to your address.
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What are the benefits of individual counseling?
Individual counseling provides you with the opportunity talk about your problems with a licensed professional. This simple process has numerous benefits:
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Is counseling confidential?
Yes, counseling is completely confidential. Confidentiality is your most important right as a client. Counselors at Life Stage Counseling maintain the strictest confidentiality in accordance with the North Carolina legal code and the ethical standards of the counseling profession. Release of your information or records outside of Life Stage Counseling is not permitted without your written authorization. Thus, there are only three legal conditions that permit us to break our confidentiality with you:
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What can I expect in my first counseling session?
You should not expect treatment or solutions for your problems in the first counseling session. Rather, you should expect your counselor to welcome you and provide you with information about Life Stage Counseling. Next, they will ask you a wide range of questions to better understand your reasons for seeking counseling and your personal, family, educational, legal, and medical background. Your first session will end with the scheduling of a follow-up session where your counselor will offer you their professional perspective on your problems and a treatment or solution framework to help you work through them.
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How does the counseling process work?
Counseling requires trust and respect. During the first few sessions, you and your counselor will get to know one another as you discuss your problem(s). As your relationship grows, and your counselor gets to know you, they will work with you to develop treatments or solutions to address your problems. Counseling is most effective when you and your counselor work together. Counseling works best when you come to your sessions on time, complete any tasks you agree to, and do your best to talk about the concerns, behaviors, thoughts, and feelings that are bothering you. Although counseling usually results in positive changes in mood, behavior, and relationships, it may also lead to unanticipated and unwanted changes. If anything about your counseling troubles or disappoints you, you are strongly encouraged to talk about that in your sessions with your counselor so that they can address your concerns.
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Is psychotherapy different from counseling?
No, it is part of counseling. The practice of counseling includes the activities of assessing and treating psychological problems. The general term for being treated for a psychological problem is psychotherapy. Cognitive Therapy, Behavior Therapy, Narrative Therapy, Psychoanalysis, Brief Solution-focused Therapy, and more are all forms of psychotherapy.
top ^ Groups
Is group right for me?
If you agree with any of the following statements then group may be right for you.
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What are the benefits of joining a group?
Groups have many benefits. Here are a few of the important ones.
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Are groups confidential?
It is important to understand that the information you share in a group is not completely confidential. Unlike the professional(s) leading your group, who are legally required to protect your information, other group members are not bound by confidentiality laws. Therefore, confidentiality cannot be guaranteed in a group setting. However, the leader(s) are required to inform all group members of the need for confidentiality and the potential consequences of breaching confidentiality.
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What can I expect at my first group meeting?
Groups are led by licensed professionals and attended by four to twelve members. Meetings are sixty to ninety minutes in duration.
The first time you attend a group meeting, you will be welcomed by the group facilitator. They will ask you to sign a roster of attendance and provide you with instructions for participation. Your participation to the group discussion is voluntary. You can contribute as little or as much as makes you comfortable.
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When and were does my group meet?
Groups typically meet twice a month. Please consult our public schedule for the specific date, time, and location of your particular group.
top ^ Accounts
Why can't I sign in to my account?
There could be a couple of reasons why you can't sign in:
#
Reason
Solution
1
You've typed the wrong username or password.
Make sure that you don't have the caps lock on. If you've forgotten your password, reset it here (if you're a client) and here (if you're a counselor).
2
You haven't activated your account yet.
Check your email for the account verification message from our site, and click the link in the message to activate it. If you can't find the email, check your junk folder.
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11th of August 2020
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